Where we operate, and where we are still growing.
We currently support people across Queensland and Victoria. This page gives a clearer view of where we are already active, while making it clear that we are continuously expanding and do not want the list below to limit enquiries.
Out in your communityImportant note: if your suburb is not listed, please still contact us. We would rather check the opportunity properly than close the door too early. Good enquiries are still welcome while our footprint continues to grow.
Current locations we support
The lists below reflect suburbs where we are already operating or regularly servicing. They are not intended to discourage good referrals nearby.
Queensland
Current activity across Greater Gold Coast, Greater Brisbane, and Greater Logan.
Victoria
Current activity across Melbourne’s inner south-east.
We come to where support is needed.
If your suburb, town, or neighbouring area is not shown above, still send the referral or enquiry. A location list should help with confidence, not limit conversation. We can confirm quickly whether we can assist now, soon, or after further growth.
We come to youWhat to do if you are unsure
Referrals often come from families, coordinators, hospitals, and discharge teams who need a fast answer, not a perfect suburb match from a website. Use the cues below to decide the quickest next step.
Your suburb is listed
Go ahead and send the referral or enquiry. Include the support type, urgency, and any relevant complexity.
Submit a referral →Your suburb is nearby
Still send the enquiry. Nearby locations are often worth reviewing rather than ruling out immediately.
Ask the question →The support is complex
Tell us clearly about clinical, behavioural, psychosocial, or environmental considerations so we can assess fit properly.
See service streams →You need to move quickly
Call or email us directly if there is urgency around discharge, service breakdown, or immediate support concerns.
Call now →Do not let a suburb list stop a good enquiry.
If the need is a good fit, we would rather look at it properly. Send the referral and we will confirm what is realistic, including in areas where our service footprint is still expanding.